Notice: Undefined variable: has_ut in /var/www/html/blog/wp-content/plugins/all-in-one-seo-pack/aioseop.class.php on line 484
tips and tricks to help you get things done

Follow us: twitter | rss | facebook

Update on the service interuption

April 24, 2011 | No Comments

Everything should now be working properly. We have learned a lot from this experience, overall I think our backup plans worked pretty well considering we were able to get back and running while most of Amazon was still down and none of your data was lost or damaged.

There are a few things we will be looking into so that we can fall over to our backup system a little quicker.

If anyone is still having issues just let us know.

Mike

Update on the Service Interuption

April 22, 2011 | No Comments

It seems that 24 hours later Amazon.com still has not fully recovered from their world wide outage. Since we are on their servers we were also affected. Amazon is still down but we have migraded to our backup plan. Here is an article that talks a little more about the outage and what sites were affected: http://j.mp/huhY8A

We are running off of our backup systems until this is straightened out, everything seems to be working properly except for 2 items:

  • Emails sent to your getitdoneapp.com email address might not get added to the inbox
  • Recurring events will be delayed until we get back running again.

We will keep you up to date with more information as we get it.

Thanks for your patience.

Service Disruption

April 21, 2011 | No Comments

Today we experienced a service disruption, this is a rare event and we apologize for any inconvenience. Just like yourself we depend on this system and we require it to be up 27-7 too.

Here is a what happened. We host all of our servers with Amazon.com, we have found that they have the highest availability of any hosting provider and if there is an issue they fix it promptly. If the servers are good enough for Amazon.com, one of the highest trafficted sites in the world, it is good enough for us. This morning Amazon.com experienced an outage that also brought down our servers. As soon as we saw the issue we moved to our backup servers, no data was lost or damaged. We are still operating off of our backup servers and we hope to move to our faster production servers as soon as we finish our testing.

Here is the breakdown of what Amazon.com experienced (based off of their status page: http://status.aws.amazon.com/)

1:41 AM PDT We are currently investigating latency and error rates with EBS volumes and connectivity issues reaching EC2 instances in the US-EAST-1 region.

2:18 AM PDT We can confirm connectivity errors impacting EC2 instances and increased latencies impacting EBS volumes in multiple availability zones in the US-EAST-1 region. Increased error rates are affecting EBS CreateVolume API calls. We continue to work towards resolution.

2:49 AM PDT We are continuing to see connectivity errors impacting EC2 instances, increased latencies impacting EBS volumes in multiple availability zones in the US-EAST-1 region, and increased error rates affecting EBS CreateVolume API calls. We are also experiencing delayed launches for EBS backed EC2 instances in affected availability zones in the US-EAST-1 region. We continue to work towards resolution.

3:20 AM PDT Delayed EC2 instance launches and EBS API error rates are recovering. We’re continuing to work towards full resolution.

4:09 AM PDT EBS volume latency and API errors have recovered in one of the two impacted Availability Zones in US-EAST-1. We are continuing to work to resolve the issues in the second impacted Availability Zone. The errors, which started at 12:55AM PDT, began recovering at 2:55am PDT

5:02 AM PDT Latency has recovered for a portion of the impacted EBS volumes. We are continuing to work to resolve the remaining issues with EBS volume latency and error rates in a single Availability Zone.

6:09 AM PDT EBS API errors and volume latencies in the affected availability zone remain. We are continuing to work towards resolution.

6:59 AM PDT There has been a moderate increase in error rates for CreateVolume. This may impact the launch of new EBS-backed EC2 instances in multiple availability zones in the US-EAST-1 region. Launches of instance store AMIs are currently unaffected. We are continuing to work on resolving this issue.

We hope this sheds light on what happened, if you have any specific questions please let us know.

-Mike

How to Add Tasks with your Voice

March 17, 2011 | 1 Comment

Did you know that you can add tasks into Get It Done just by talking into your phone? There is a great app called reQuall which integrates nicely with Get It Done.

The first thing you will need is your individual Get It Done email address found in the settings of Get It Done. Remember this because you will have to use it on the reQuall site.

Email Settings

Email Settings

The next thing you will need to do is create a reQuall account:

  • Sign up at https://www.reqall.com

Once you are signed up go into the settings of reQuall and enter your Get It Done address in the email field:

reQall Settings

reQall Settings

Next go into the Notification category in reQall settings and make sure the ‘Send me a transcript of new auto items by email’ is checked off.

reQall Notifications

reQall Notifications

The final step is to download the reQall app for your iPhone, Blackberry, or Android device. This should be available in their respective app stores. When you add something through this app it will transcribe it for you and send the results to your Get It Done account automatically.

And thats it, is you have any problems setting this up let us know!

Get It Done Version 3.0.7 Out Today

March 8, 2011 | 4 Comments

Our 7th maintenance release of your 3.0 version is out today. This release is mostly bug fixes and some speed improvements. As always Android is available now as an update in the Market and we are waiting on Apple to approve our iPhone and iPad apps (this usually takes about a week). Here is what changed:

Change Log Version 3.0.7

Mobile Apps

  • Fixed bug where we would not refresh the task list correctly when we add a task
  • Fixed bug where we would not refresh the task list correctly when we would save a task
  • Fixed bug where on some devices you could not click the Focus drop-down menu
  • Fixed misc syncing bugs
  • Syncing is now 2x faster in some situations
  • Fixed  bug where sync would sometimes not finish
  • Fixed bug where sync would sometimes duplicate tasks
  • Changed back button in tag picker to save instead of cancel
  • Changed back button to save task instead of cancel
  • Fixed bug that happend on first sync

Web App

  • Fixed an issue where project picker in Chrome was not working properly
  • Misc bug fixes